Ensure that you prepare the target system, the environment, and the existing SnapManager application before you begin the upgrade process.
If you need to interrupt connectivity to the Exchange data when upgrading other components, such as storage systems or connection protocols, take Exchange offline.
Close SnapManager before you begin upgrading to the new SnapManager version.
Uninstall SnapManager versions earlier than 3.2 before you install SnapManager 6.0.
When you upgrade SnapManager on a 32-bit system, set the SnapMgrService account to a Windows domain account that has the required rights to manage Exchange databases. Ensure that you use the same account, as the one used by the SnapManager server. The SnapManager installation program prompts for this account during installation.
You do not need to stop Exchange services while you upgrade SnapManager. Exchange can continue to run while you upgrade SnapManager.
You do not need to stop Exchange services while you upgrade SnapManager; Exchange can continue to run while you upgrade.