The SnapManager for Exchange Service identity account must have proper Exchange permissions for SnapManager to function. SnapManager utilizes a Windows NT Service (SnapManagerService) that hosts a number of services such as SME Service, FSR Service, and SME Business Continuance Service.
In Exchange Server 2003, right-clicking an object in the Exchange System Manager and selecting Delegate Control opens the Exchange Administration Delegation wizard, which enables you to change that object’s permissions.
In Exchange Server 2007, select Organization node in the Exchange Management Console and then click Add Exchange Administrator wizard in the Actions pane to change the object’s permissions.
Exchange Server 2010 uses the Role Based Access Control (RBAC) permissions model. You can add users or members to a role group through the Exchange Management Console. From the Toolbox of the Exchange Management Console, open the Role Based Access Control (RBAC) User Editor and add users to management role groups.