Reinstalling SnapManager in interactive mode

You can reinstall the same version of SnapManager on a Windows host system. This option repairs missing or corrupt files, shortcuts, and registry entries. SnapManager guides you through this process in the interactive mode.

Before you begin

Exit SnapManager.
Back up system resources using an industry-standard backup utility.
Back up the operating system, including the system state, the boot and system drives, and the registry.
Back up your Exchange databases and transaction log files.
Use a backup utility that is part of Windows to create and maintain a current emergency repair disk (ERD).
Verify that your host system meets the minimum requirements.
Verify that your storage system meets the minimum requirements.

About this task

You do not need to stop Exchange services before or during the SnapManager software reinstallation process.

Do not use Terminal Services for any type of SnapManager administration because you might miss critical information.

Steps

Either download the software or install the software from the CD-ROM that came packaged with your media kit.

If...	Then...
You obtain the software from the network	Download the SnapManager package from the network, save it on the Windows host system, and then launch the SnapManager installation package by double-clicking it in your Windows Explorer.
You install the software from CD-ROM	Browse to the SnapManager installation package and double-click setup.exe.

In the Program Maintenance page, select Repair/Upgrade.
In the Ready to Install page, click Install.
Click Finish.
Start SnapManager.