When SnapManager starts for the first time, it verifies the Exchange server first, checks the SnapDrive version, and finally checks for database configuration, ensuring that the basic prerequisites to run the Configuration wizard have been met .
If SnapManager detects that the Microsoft Exchange Server 2007 or 2003 software does not have the minimum Service Pack level required, an error message appears.
If you have another available Exchange server that has the minimum Service Pack required by SnapManager, you can connect to that server instance instead. Otherwise, close the SnapManager application, upgrade Microsoft Exchange as needed, and then restart SnapManager.
If SnapManager detects that SnapDrive is installed, but that it is a version not supported with this version of SnapManager, a warning appears. Close the SnapManager application, upgrade SnapDrive as needed, and then restart SnapManager.