SnapManager does not back up all the files commonly used by Exchange Server 2003. You should use a standard Windows backup utility, such as Windows NTBackup.
Back up the following files using Windows NTBackup:
- File systems on hard disks connected to the Exchange server
- Windows registry
- Windows Active Directory
- Internet Information Service (IIS) metabase
- Key Management Service (KMS) database
- Site Replication Services (SRS) database
- System state
Note: Instead of using tape, you can use Windows NTBackup to back up to a file and write or store that file directly on a storage system.