SnapManager® 6.0 for Microsoft® Exchange Installation and Administration Guide

• Welcome to SnapManager Help
• Copyright information
• Trademark information
• About this guide
• Audience
• Keyboard and formatting conventions
• Special messages
• How to send your comments
• SnapManager overview
• SnapManager for Exchange limitations
• Where you install and run SnapManager
• How SnapManager works with other system components
• Snapshot technology in SnapManager
• How SnapManager and SnapDrive work together
• How SnapManager uses VSS
  • Management of Snapshot copies created with VSS
  • Data ONTAP VSS Hardware Provider requirement
• Comparison of methods for creating restorable backups
  • SnapManager and conventional backup processes
  • Types of external backup to use with SnapManager
• SnapManager snap-in
• The SnapManager graphical user interface
• The SnapManager command-line interface
• Preparation for installing or upgrading SnapManager
• Where to install SnapManager
• SnapManager in a DAG environment
• Backing up system resources and data
• SnapManager licensing options
  • Applying a SnapManager license to the Exchange server
  • Applying a Per Storage System license to the storage system
• Exchange permission level required for SnapManager
  • SnapManager for Exchange Service identity account requirements
  • Account permissions for the report directory share
• Windows host system requirements
• If your storage system has multiple IP addresses
• Storage system requirements
• Remote administration server requirements
• Remote verification server requirements
• Exchange Server 2003 files to back up with a Windows backup utility
• Exchange Server 2007 files to back up with a Windows backup utility
• SnapManager installation and upgrade
• Compatibility of SnapManager builds with Windows Server
• Installation of SnapManager on a stand-alone Windows host system
  • Comparison of installation modes for a stand-alone Windows host system
• Installing SnapManager in interactive mode
• Installing SnapManager in unattended mode
  • Displaying the SnapManager software license agreement
  • Examples of unattended installation
• SnapManager installation in a Windows cluster
  • Requirements for installing SnapManager in a Windows cluster
  • Installing SnapManager after creating a new Windows cluster
  • Installing SnapManager in an existing Windows cluster
• Preparing to upgrade SnapManager
  • Comparison of interactive and unattended upgrade modes
  • SnapManager upgrade paths
  • Upgrade considerations for fractional space reserve monitoring
• Upgrading SnapManager in interactive mode
• Upgrading SnapManager in unattended mode
  • Examples of unattended upgrade
  • Updating legacy scheduled jobs
• Prerequisites for uninstalling SnapManager
  • Comparison of interactive versus unattended uninstallation
  • Moving Exchange data to a local disk
• Uninstalling SnapManager in interactive mode
• Uninstalling SnapManager in unattended mode
  • Examples of unattended uninstallation
• SnapManager reinstallation with or without uninstallation
  • Comparison of interactive and unattended reinstallation
• Reinstalling SnapManager in interactive mode
• Reinstalling SnapManager in unattended mode
  • Examples of unattended reinstallation
• When you start SnapManager for the first time
• What SnapManager verifies at startup
• Why you should administer SnapManager from the system console
• Starting SnapManager and connecting to the default server
• Starting SnapManager and connecting to the CCR server
• SnapManager Dashboard view
• Scheduled jobs
• Database Availability Group
• Database migration considerations
• Exchange configuration requirements
  • Deletion of Storage Groups from clustered systems
• Rules for Exchange Server storage groups and databases enforced by the Configuration wizard
  • Recommended Exchange Server storage groups and databases configurations
  • Exchange Server storage groups and databases configurations to avoid
  • Exchange message tracking in an MSCS configuration
• NTFS volume mountpoints
  • Limitations of NTFS volume mountpoints
• SnapManager support for volume mountpoints
  • Drive letter limitations and individual database restoration
  • Mounted volume restrictions with SnapManager
  • Mounted volume naming conventions with SnapManager
  • How mounted volumes are shown in SnapManager
• Transaction log archiving
  • NTFS hard links
  • Why SnapManager uses NTFS hard links for transaction log archiving
  • Support for multiple SnapInfo directories
• Example Exchange configurations supported with SnapManager
  • Example: single Storage Group and individual database restoration not required
  • Example: single Storage Group and individual database restoration required
  • Example: multiple Storage Groups and individual database restoration required
  • Example: multiple Storage Groups and individual database restoration not required
• Creation of LUNs on qtrees
• Storage system volume and LUN planning
• Information needed for your SnapManager data configuration plan
• Configuration and migration of Exchange data using SnapManager
• The SnapManager Configuration wizard
  • What the SnapManager Configuration wizard does
  • When to use the SnapManager Configuration wizard
  • Settings configurable only with the SnapManager Configuration wizard
  • Placement of Exchange and SnapManager components
  • Viewing the placement of Exchange and SnapManager components
• Exchange Server storage groups and databases migration and configuration considerations
  • Migrating and configuring your Exchange Server storage groups and databases using the SnapManager Configuration wizard
    • Moving a Storage Group to a LUN
    • Moving an individual database to a LUN
    • Changing the location of a Storage Group or database
    • Viewing the full path for database files
    • Dataset protection policy
    • Migration of transport database paths for Exchange Server 2010
  • How to move transaction logs using the SnapManager Configuration wizard
    • Moving transaction logs to a LUN
    • Changing the location of transaction log files
    • Viewing the full path for transaction log files
• Configuration using the SnapManager control file
  • Configuration of SnapManager in a DAG using a control file
  • Importing Exchange Server configuration information using the control file
  • Exporting Exchange Server configuration information using the control file
• Migration of LCR-enabled databases
  • Prerequisites for configuring an LCR-enabled Exchange server
  • Comparison of moving production and LCR replica storage groups
  • Database seeding in an LCR
• Migration of CCR-enabled databases
  • Prerequisites for configuring a CCR-enabled Storage Group
  • Considerations for configuring SnapManager in a CCR-enabled Storage Group
  • Configuring SnapManager in a CCR-enabled Storage Group
• Migration of Exchange Server 2010 mailbox databases
  • Prerequisites for migrating Exchange Server 2010 mailbox databases
  • Available LUNs in a Database Availability Group
  • Migrating Exchange Server 2010 mailbox databases
• Guidelines for migrating to mountpoints for LUN mapping
  • Scenario: migrating an existing configuration from using drive letters to using mountpoints for LUN mapping
• SnapManager Backup overview
• How SnapManager Backup works
  • Types of backups SnapManager can perform
  • The SnapInfo directory
  • SnapManager backup sets
  • Exchange Storage Group sets
  • SnapManager minimum unit of backup
  • SnapManager naming-convention options
  • Backup process in a Windows Server 2003 or Windows Server 2008 environment
  • Why a transaction log backup might contain two Snapshot copies
• SnapManager Snapshot copy naming conventions
• When to run a SnapManager backup
• How SnapManager checks database integrity in backup sets
  • LUN requirements for verifying databases in a backup set
  • Database verification load management
    • Deferred database verification
    • Remote database verification
    • Verification throttling
    • Integrity verification on the destination SnapMirror volume
  • Backup verification status reporting
    • Backup verification status icons
  • Where to run database and transaction log integrity verification
  • When to verify the databases in a backup set
• Backup set retention
  • Maximum number of Snapshot copies per volume
  • Ways to delete Snapshot copies
  • Automatic deletion of Snapshot copies
• Transaction log management
  • Option to back up transaction logs that Exchange will truncate
• Exchange System Manager in a SnapManager environment
  • Displaying the time of the last full backup
  • Exchange page zeroing and deleted item retention
• Database backup using SnapManager
• Exchange storage groups and databases display
  • Exchange databases display in a DAG
• Decisions to make before performing a SnapManager backup
• Backing up using the Backup wizard
• Backing up using the Backup and Verify window
• Using Database Filter to display the databases to back up in a Database Availability Group
  • Activation Preference Number of a mailbox database in Exchange Server 2010
• LCR-enabled database backups
• CCR-enabled database backups
  • Considerations before backing up a CCR replica database and production database
  • Backing up and verifying a CCR replica database and production database
  • Creating a secondary backup on a remote CCR node using the Backup wizard
  • Creating a secondary backup on a remote CCR node using the Backup and Verify window
  • How SnapManager creates a secondary backup on a remote CCR node
• Reasons that a SnapManager backup might fail
  • Problem: cluster failover during backup
  • Problem: Snapshot copy limit reached
  • Problem: SnapInfo directory being accessed
  • Problem: SnapInfo directory out of space
  • Problem: data does not match
  • Problem: busy Snapshot copy
  • Problem: Snapshot copy already exists
  • Problem: out of disk space
  • Problem: SnapManager server initialization failed
• Backup database verification
  • Decisions to make before database verification
  • Starting or scheduling database verification
• Backup management groups
  • Backup management group assignments
  • Example using backup management groups
  • Assigning a backup set to a different backup management group
• Frequent Recovery Point backup operation
  • How the Frequent Recovery Point feature works
  • Frequent Recovery Point backup operations
  • Frequent Recovery Point backup operation on clustered configurations
  • Frequent Recovery Point backup operation in a DAG
  • Verification of Frequent Recovery Point backup copies
  • Deletion of Frequent Recovery Point backup copies
  • Frequent Recovery Point backup reports
  • Performing a Frequent Recovery Point backup operation
    • Creating multiple FRP backup jobs for different Exchange instances
• Database restore operation using SnapManager
• When to choose SnapManager Restore to recover Exchange 2010 mailbox databases
• How SnapManager Restore works
  • How to choose the type of restore operation to perform
  • Types of SnapManager Restore operations
  • Snapshot copies created during a restore process
  • Methods that can decrease restore process time
  • Transaction log sequence verification options
    • Exhaustive transaction log sequence
    • Non-exhaustive transaction log sequence
  • LUN Clone Split Restore method
    • Verifying the LUN Clone Split status
  • SnapManager Restore in a Windows cluster
  • SnapManager Restore in a live Exchange virtual server cluster
• Guidelines for using SnapManager Restore
  • How to choose the type of restore operation to perform
  • Guidelines for restoring from a SnapManager backup copy
• Restore from a SnapManager backup copy
  • Decisions to make before restoring from a SnapManager backup copy
    • Mount options
  • Restoring databases using the Restore wizard
  • Restoring databases using the Restore window
  • Restoring data to a specified Frequent Recovery Point
    • Recovery of a database to a Frequent Recovery Point (FRP)
• Restoring Exchange 2010 databases in a DAG
  • Backups available for restore in a DAG
  • Restoring a backup copy from one Exchange server to another in a DAG
  • Reseeding after a restore operation in a DAG
• Restore from an LCR-enabled Storage Group
  • Restoring a backup copy from an LCR replica Storage Group
  • What to do if corruption occurs in an LCR-enabled Storage Group
  • Restore from a CCR-enabled Storage Group
    • CCR backup set behavior
    • CCR restore rules for reseeding
    • Restoring databases from a CCR location
    • What to do if corruption occurs in a CCR-enabled Storage Group
• Recovery Storage Groups
  • Limitations of using a Recovery Storage Group
  • Restoring a database to a recovery storage group in Exchange 2007
    • How Recovery Storage Groups are created in Exchange Server 2007
    • Adding databases to a Recovery Storage Group in Exchange Server 2007
    • Mounting databases on a Recovery Storage Group in Exchange Server 2007
    • Destroying a Recovery Storage Group in Exchange Server 2007
  • Restoring a database to a Recovery Storage Group in Exchange Server 2003
    • Creating a Recovery Storage Group in Exchange Server 2003
    • Adding databases to a Recovery Storage Group in Exchange Server 2003
    • Disconnecting LUNs of a Recovery Storage Group in Exchange Server 2003
  • Restoring multiple databases to a Recovery Storage Group
  • Restoring an unverified backup copy to a Recovery Storage Group
• Restore of backups created at different Exchange server locations
• Restoring backup copies that were created on other Exchange servers in Exchange 2007
• Restoring backup sets from an archive
  • Up-to-the-minute restore from an archive backup
• Recovery Database
  • Limitations of using a Recovery Database
  • Restoring a mailbox database to the Recovery Database in Exchange Server 2010
  • When to delete a Recovery Database
• Mailbox restore using Single Mailbox Recovery
• Recovering mailbox data
• Cleaning up after Single Mailbox Recovery
• Deletion of Snapshot copies
• Criteria for deleting backups
• Automatic deletion of Snapshot copies
• Explicit deletion of Snapshot copies
  • Option to retain up-to-the-minute restore ability
• Explicitly deleting individual backup copies
• Explicitly deleting backup sets or SnapInfo Snapshot copies
• Explicitly deleting Snapshot copies created by SnapManager Restore
• Problem deleting backups due to busy Snapshot copy error
• How SnapManager uses SnapMirror
• Volume replication using SnapMirror
• Where to find more information about configuring and using SnapMirror
• Requirements for using SnapMirror with SnapManager
• How SnapManager uses SnapMirror and SnapDrive
  • How SnapMirror replication works
• Integrity verification on SnapMirror destination volumes
  • Selecting the SnapMirror destination volumes for verification
  • Requirements to run destination volume integrity verification
  • Troubleshooting integrity verification failure on SnapMirror destination volumes
• Types of destination volume integrity verification
  • Backup with verification
  • Integrity verification for test restore operations
  • Integrity verification for a restore process
  • Remote destination volume integrity verification
  • Deferred integrity verification
• Concurrent backup verification
  • Managing integrity verification jobs
• Disaster recovery with SnapManager
• Where to get information when disaster strikes
• Preparations for disaster recovery
  • Recommendations for disaster recovery preparation
  • Prerequisites for disaster recovery
    • Components required to restore your environment
• Backing up your Windows environment
• Replication of your Exchange server environment
• Methods of moving Exchange data offsite
• Prerequisites for creating a Business Continuance plan
  • System configuration for Business Continuance
• Setting permissions for business continuance on Microsoft Windows 2008R2
• Impact of Active Directory replication lag on Business Continuance
• Creating a Business Continuance plan
• Validating the Business Continuance plan
• Prerequisites for failing over to the Business Continuance site
• Executing the Business Continuance plan
• Prerequisites for failing back from the Business Continuance site
• Failing back to the production site
• Managing SnapMirror replication
• Troubleshooting disaster recovery
• SnapManager backup archiving
• Why organizations archive data
• Guidelines for archiving SnapManager backups
• Methods of archiving SnapManager backups
• Archives created with NDMP or the dump command
  • Evaluation of the NDMP and dump command method of archiving
  • Example: Using NDMP or dump command to archive SnapManager backups
• Archives created using a Windows backup utility
  • Evaluation of the Windows backup utility method of archiving
  • Example: Using a Windows backup utility to archive SnapManager backups
• Exchange backup archives created with Exchange Backup Agent
  • Evaluation of the Exchange Backup Agent method of archiving
  • Example: Using Exchange Backup Agent to archive Exchange backup copies
• If you use a centralized backup model
• Automatic backup archiving using the Run Command After Operation feature
  • Command arguments supported by the Run Command After Operation feature
  • Specifying the command to be run by the Run Command After Operation feature
• Enabling the launch of SnapManager scripts from a UNC path
• SnapManager reports and the report directory
• SnapManager reports in a Database Availability Group (DAG)
• Reasons to change the report directory location
• Changing the SnapManager report directory
• Locating the report directory in a Windows cluster
• Viewing SnapManager reports
• Printing SnapManager reports
• Deleting SnapManager reports
• Dataset and SnapVault integration
• Dataset concepts
• Available functionalities of dataset and SnapVault integration with SnapManager
  • Dataset and SnapVault integration with SnapManager
  • Prerequisites for dataset and SnapVault integration with SnapManager
  • Limitations of dataset and SnapVault integration with SnapManager
• Dataset configuration
  • Creating a dataset using SnapManager
  • Editing a dataset using Protection Manager
  • SnapVault relationships
• Local backup protection using dataset and SnapVault integration
• Information used to create remote backups
• Remote backup retention
• Deferred database integrity verification with SnapVault
• Restoring from a remote backup
• SnapManager application settings configuration
• Where to access SnapManager application settings
• Adding Exchange servers to be managed
• Enabling database migration back to local disks
• Disabling database migration back to local disks
• Considerations for selecting the database verification server
  • Configuring the verification server
  • Remote verification prerequisites
    • How remote verification works
    • Viewing or changing the verification server
• Selecting the Snapshot copy access method for database verification
• Database verification throttling
  • How database verification throttling works
  • Database verification throttling options
  • Calculating the verification throttling sleep interval
  • Configuring database verification throttling
  • Throttling entries in the SnapManager backup and verification report
  • Verification override entry in the SnapManager restore report
  • Impact of database verification on performance
• Database verification override during restore operation
  • Configuring the database verification override option
  • Verification override entry in the SnapManager restore report
• Configuring the backup naming convention
• Configuring default settings for the Run Command After Operation option
• Fractional space reservation
  • What can happen with a fractional-space-reserved volume
  • Fractional space reservation policies
    • The default fractional space reservation policy
    • Fractional space reservation policy settings
    • Configuring fractional space reservation policies
  • Fractional space reservation policies to manage Exchange data
    • Automatic unmounting of Exchange databases
    • Automatic deletion of Exchange backup copies
  • Viewing current fractional space reservation data for a LUN
    • Fractional space reservation status data
• Event notification options
  • Configuring automatic event notification settings
• SnapManager control file XML schema
• Storage layout settings XML schema
• Notification settings XML schema
• Verification settings XML schema
• Report directory settings XML schema
• Backup settings XML schema
• SnapMirror relationship settings XML schema
• SnapManager command-line reference
• Guidelines for using the SnapManager for Exchange PowerShell command-line tool
• Launching SnapManager for Exchange PowerShell
• new-backup
• verify-backup
• delete-backup
• get-backup
• get-mirrors
• resync-mirrors
• release-mirrors
• break-mirrors
• restore-backup
• Get-JobStatus
• Change-JobPriority
• Cancel-Job
• exec-bc
• Export-config
• Import-config